Error message when you connect a Xbox360 with Windows Vista Media Center with fingerprint software installed

Posted Thu, 07/10/2008 - 23:36 by Martijn

When you connect a Windows Media Center Extender (Xbox360) device to a computer that is running Windows Vista Media Center with fingerprint software installed you can receive the following error message:

Extender did not connect.

Also, on the Windows Media Center Extender device screen, the Media Center logo is displayed with a connecting status. However, the program does not proceed to the main menu.

I struggle with this problem with my Xbox360 and a HP Notebook (Vista Ultimate installed)with an fingerprint device integrated and the fingerprint software installed.

I used google to search, i found some pages with information about this issue.
The only solution at this time is to un-install the fingerprint software.

After I un-installed the software and reboot my Notebook, my Xbox360 connects fine with Media Center.

Hopefull will there come some hotfix for this issue or a working workaround to use the fingerprint and Media Center with an Extender.