Someone changed the address of UPS corporate headquarters to his own apartment in Chicago. The company discovered it three months later.
The problem, of course, is that there isn't any authentication of change-of-address submissions:
According to the Postal Service, nearly 37 million change-of-address requests known as PS Form 3575 were submitted in 2017. The form, which can be filled out in person or online, includes a warning below the signature line that "anyone submitting false or inaccurate information" could be subject to fines and imprisonment.
To cut down on possible fraud, post offices send a validation letter to both an old and new address when a change is filed. The letter includes a toll-free number to call to report anything suspicious.
Each year, only a tiny fraction of the requests are ever referred to postal inspectors for investigation. A spokeswoman for the U.S. Postal Inspection Service could not provide a specific number to the Tribune, but officials have previously said that the number of change-of-address investigations in a given year totals 1,000 or fewer typically.
While fraud involving change-of-address forms has long been linked to identity thieves, the targets are usually unsuspecting individuals, not massive corporations.